Cookie Policy — Cindermark

01 What Are Cookies

Cookies are small text files that a website places on your device when you visit. They allow the website to remember certain information about your visit — such as your preferences or actions — so you don't have to re-enter it on your next visit.

Cookies are widely used across most websites to help them work properly and to give site owners useful information about how their pages are being used. They do not contain personal information such as your name or payment details.

You can control whether cookies are set on your device through your browser settings or through the preference controls on this page. Restricting certain cookies may affect how parts of the website function.

02 Cookie Types We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function. They enable basic operations such as page navigation, form submission handling and security functions. The website cannot work properly without them.

Name	Purpose	Duration
cookieConsent	Stores your cookie preferences	1 year
PHPSESSID	Session management for form handling	Session

Analytics Cookies

Optional

These cookies help us understand how visitors use the website — which pages are visited most, how long people spend on the site and where they arrive from. This information helps us improve content and usability over time.

Name	Purpose	Duration
_ga	Google Analytics — distinguishes users	2 years
_ga_*	Google Analytics — session state	2 years

Marketing Cookies

Optional

These cookies track your browsing activity to allow us to show relevant content or measure the reach of promotional messages. They may be set by third-party services we use for advertising purposes.

Name	Purpose	Duration
_fbp	Facebook — identify browsers for advertising	3 months

Preference Cookies

Optional

These cookies remember choices you have made — such as your region or any settings you have adjusted — so that your experience remains consistent across visits.

Name	Purpose	Duration
user_prefs	Stores UI preferences for returning visitors	6 months

03 Third-Party Cookies

Some cookies on this website are set by third-party services that appear on our pages. These services include:

Google Analytics — used to understand website usage patterns. Google's privacy policy applies to data collected through this service.
Google Maps — used to display our office location. Google may set cookies when you interact with the embedded map.
Meta (Facebook) — marketing pixels may be used to measure the reach of any promotional activity.

We do not have direct control over the cookies set by these third parties. Please review their respective privacy and cookie policies for further detail.

04 Cookie Duration

Session Cookies

These are temporary and are deleted automatically when you close your browser. They are used for things like keeping a form's state during a single visit.

Persistent Cookies

These remain on your device until their expiry date or until you delete them. Durations range from a few months to two years depending on their function.

05 Your Cookie Preferences

Use the controls below to manage which optional cookies are active on this site. Essential cookies cannot be disabled as they are required for the website to function. Your preferences are saved to your browser and will apply on your next visit.

Essential Required

Site functionality and session management. Always active.

Analytics

Helps us understand how the website is used so we can improve it.

Marketing

Used to measure the reach of any promotional messages we share.

Preferences

Remembers your settings so you don't have to re-enter them next time.

Preferences saved successfully.

06 Managing Cookies in Your Browser

You can also control cookies directly through your browser settings. Select your browser below for specific instructions.

Google Chrome

Open Chrome and click the three-dot menu (⋮) at the top right.
Go to Settings > Privacy and security > Cookies and other site data.
Choose your preferred setting — you can block third-party cookies while allowing first-party, or block all cookies.
To delete existing cookies, click See all cookies and site data and remove individual entries or clear all.

Mozilla Firefox

Click the menu button (☰) and go to Settings.
Select Privacy & Security.
Under Enhanced Tracking Protection, choose your protection level, or use Custom to control cookies specifically.
To clear cookies, scroll to Cookies and Site Data and click Clear Data.

Apple Safari

Open Safari and go to Safari > Settings (or Preferences on macOS).
Click Privacy.
Under Website tracking, tick Prevent cross-site tracking to block third-party cookies.
To remove all cookies, click Manage Website Data and then Remove All.

Microsoft Edge

Click the three-dot menu (…) at the top right and go to Settings.
Select Cookies and site permissions > Cookies and site data.
Toggle Block third-party cookies or choose to block all cookies.
To clear cookies, click See all cookies and site data and remove as needed.

Mobile browsers: On iOS (Safari), go to Settings > Safari > Privacy & Security. On Android (Chrome), open the browser > Settings > Privacy & Security > Cookies. Steps may vary by device and OS version.

07 Your Rights

Under the Personal Data Protection Act 2010 (PDPA) and applicable Malaysian data regulations, you have the right to withdraw your consent to non-essential cookies at any time. You can do so using the controls in Section 5 above or through your browser settings.

You may also request information about the personal data we hold on you, and ask for corrections where that data is inaccurate. Please refer to our Privacy Policy for full details on your data rights.

Disabling certain optional cookies, such as analytics, will not prevent you from accessing the website but may reduce our ability to improve and tailor the experience over time.

If you have questions about how we handle cookies or your data, please contact us at [email protected].